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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Contact us
If you have any questions regarding your order, please consult our customer care center. If you still need help after consulting our help center, you can contact our customer care team by submitting a request ticket here or by submitting the form below.
When sending us a support request, please include your full name, order number, and any other relevant information to your question. This helps our customer care team answer your request as quickly as possible.
Mainfactor Receiving Department
2300 Gainsboro Street
Ferndale Michigan 48220
customercare@mainfactorcommerce.com
(415)-322-0697
Customer Care Hours: Mon - Fri 9:00 am - 6:00 pm EST
Response times are 1-2 business days.
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